Salesforce Provides Free AI Training for All

September 20, 2024 thehrobserver-hrobserver-salesforce

Salesforce announced free access to their premium AI courses and AI certifications to anyone through its free online learning platform, Trailhead, through the end of 2025.

Salesforce is investing over $50 million to bridge the growing AI skills gap by launching new initiatives at its San Francisco headquarters. This includes a pop-up AI Center for in-person community training and a dedicated floor for employees to enhance their skills in AI tools and agents.

“The advent of AI and agents represents the biggest technological shift of our generation, and will radically change how people work,” said Brian Millham, President and Chief Operating Officer at Salesforce. “We need to ensure everyone is equipped with the skills they need to succeed in this new AI world.”

According to Slack research, executive urgency to integrate AI tools into business operations has surged sevenfold in the past six months, now ranking as a higher priority than inflation or the broader economy.

However, the same research reveals that over two-thirds of employees have yet to use AI at work, with only 15% strongly agreeing they have the necessary education and training to use it effectively.

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