Generative AI is revolutionising human resources, making processes faster, smarter, and more tailored to business needs said Bain & Company in a recently published study.
According to the study generative AI can reduce HR labour time up to 20% through automation and task augmentation. The technology not only helps lower operational costs but also positions HR as a more strategic contributor to organisational success by freeing up resources for higher-value initiatives, the study finds.
Here are the main highlights:
AI’s ability to handle time-consuming tasks like scheduling interviews, drafting job descriptions, or processing payroll is transforming HR operations. This shift enables HR professionals to devote more energy to strategic areas such as talent acquisition and retention.
Companies leading in automation have reported operational cost savings of up to 17%, the efficiency gains achievable with thoughtful AI integration.
Generative AI also improves decision-making by analysing complex data sets to provide actionable insights.
For example, AI can identify trends in employee engagement, predict turnover risks, or recommend tailored training programs. This data-driven approach empowers HR leaders to make informed choices, ultimately fostering a more engaged and productive workforce.
To fully harness the potential of generative AI, businesses must think strategically, the study finds.
Bain & Company explains the importance of aligning AI applications with organisational goals and ensuring adoption through employee training and process redesign. This strategic focus helps organisations stay agile and competitive while building a workforce prepared for the future.
By leveraging generative AI, HR teams can create a streamlined, innovative environment that not only supports employees but also drives organisational success. For a deeper dive into this transformative topic, visit Bain’s detailed insights