Gartner Research Shows Human-Centric Work Models Increases Employee Performance

December 14, 2022 Thehrobserver-hr-Gartner-Humancentric

According to a survey by Gartner, employees who function in human centric work models such as a hybrid environment are 3.8 times more likely to perform higher.

The survey was conducted in June 2022 of more than 400 employees and leaders globally. It has focused on employees at organisations that have already implemented new work models.

The research firm defined human-centric work models by 3 pillars: flexible work experiences, intentional collaboration and empathy-based management.

The Gartner survey said that employees operating in human-centric work models are 3.2 times more likely to enjoy high intent to stay in the organisation and 3.1 times more likely to see low levels of fatigue.

“While many organisations have implemented a hybrid work strategy, the focus is still limited to one dimension: flexibility around where employees work,” said Graham Waller, vice president in the Gartner Executive Leadership practice in a statement.

“To gain competitive advantage, organisations must go beyond location flexibility and place human beings at the center of work, rather than treating them as secondary components of their work environment.”

Gartner’s survey tested five work approaches associated with location flexibility “Only the “flexible-hybrid” model, defined by a mix of on-site and remote work that allows employees some flexibility to choose where they work from, achieved significant talent outcomes,” the firm said in a statement.

The firm said that granting employees “autonomy over how they do their work, and achieve the desired outcomes, pays dividends in overall performance.”

Employees who are allowed when they could work are 2.3 times more likely to achieve higher performance than those without autonomy. They are also expected to suffer less fatigue and have higher loyalty compared to those who do not enjoy autonomy.

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