Putting People First in AI Implementation

May 31, 2024

Paul Gibbon


In this episode, Keynote speaker and author Paul Gibbon talks about the importance of putting people first. Gibbon emphasised the importance of prioritising people over technology when implementing artificial intelligence (AI) in organisations.

He argued that leaders must first educate themselves and their teams to understand the potential uses and applications of AI across various functions, such as marketing, customer service, and finance.

Gibbon also stressed the need for the culture of continuous learning and adaptation, as he believes that mastery of AI will become essential for future job prospects.

Despite initial investment cost, Paul asserted that this approach will ultimately lead to more effective and efficient use of technology.