The results show that the average person in the UAE now uses a total of seven applications or digital services when looking for or applying for a new job.
In a study by Cisco AppDynamics survey, 83% of people in the Emirates want to work for an employer that provides seamless digital experiences throughout the recruitment process.
According to the survey, 63% claim that if these applications fail to perform, it puts them off working for the employer in question.
The study which surveyed 12,000 consumers in 12 countries — including 1000 respondents in the UAE — said that 73% of UAE respondents say that if the applications and digital services that they use to find and apply for jobs fail to perform, it will leave them feeling anxious and angry.
“Expectations for digital experiences have soared over the past few years as people in the UAE have increasingly relied on the convenience and flexibility that applications and digital services provide in almost every aspect of their lives. At the same time, reactions when people encounter issues with these applications have strengthened,” said James Harvey, CTO Advisor, Cisco AppDynamics in a note to the media.
“In an intensely competitive labor market, there are no second chances for employers — the first sign of a problem when using an application or digital services and many jobseekers will immediately walk away,” added Harvey.
The results also show that the average person in the UAE now uses a total of seven applications or digital services when looking for or applying for a new job.
In order to find new jobs, 70% of the respondents said they go to Social media platforms, 65% said they check the company website and 63% are looking at job sites.
According to the survey, around 99% of the respondents from the UAE said it is important that the applications they use to find and apply for jobs provide a fast and seamless experience, without any delays or disruption.
However, around 56% said that potential employers have only one shot to impress them with their digital services. But organisations that do get the recruitment digital experience right, stand a much higher chance of being attractive to the talent.
“Organisations need to ensure that their IT teams have an observability platform that spans both cloud-native and on-premises environments and the real-time insights from the business transaction’s telemetry data in order to pinpoint the root cause and expedite resolution of any application issues. This is the only way employers can provide prospective employees with the brilliant digital experiences that they now value so highly,” added Harvey.