By Frederick Haentjens
In an age where the priority of every organization was to expand, the pandemic was a reality check. Companies had to adapt to changes overnight in order to survive. With the world slowly progressing towards recovery, organizations need to rethink their structure and build a design that will not just survive but thrive in the new normal.
Move into Agile organizations
A fairly recent managerial trend, the agile organization seems to be the focus on every popular managerial section and for the right reasons. Experts say that we live in a VUCA world namely Volatile, Uncertain, Complex, Ambiguous and it has never been true until recent times. In a situation like this organizations are realizing the importance of doing away complex hierarchies to move to a seamless structure where customers are important and communication is the hallmark.
Focus on Digital Transformation
What made the pandemic a real struggle was the restrictions on human contact. While some organizations had embraced digital transformation, others, not so much. The pandemic forced all companies big and small to rethink their structure to try to digitalize almost all aspects of the firm. Studies show that this transformation will continue and companies are making investments in this aspect to survive in the market.
Remote work/hybrid work styles
With government regulations and laws in place, companies had no choice but to implement remote working. It was a radical shift to not just organizations but employees as well. It is estimated that 80% of the employees would like to continue remote working in the future. With the easing of restrictions and availability of vaccinations, companies are trying to adapt a remote working style with giants like LinkedIn and Facebook setting the trend. Companies have also adopted a Hybrid working style and are experimenting with the magic numbers which deem fit for them.
Design Thinking and innovation
Gone are the days of developing a product or a service from a tech-centered lens, the pandemic has shown that working on a new product or service from the customer point of view is the most resilient structure. Companies are designing new ways of working, new innovations, and rethinking their products. Products are now built with a focus on the safety of their consumers and sustainability in the future.
With uncertainty and anxiety at their peak, people are now looking at a sense of purpose and meaning to what they do. They are now being observant of how their employers have handled the crisis and this will be criteria for retaining and attracting top talent post-pandemic. Companies realizing this have been advocating remote training, coaching leaders on handling remote teams, and supporting frequent communication to create a highly engaged workforce which will, in turn, lead to a positive performance culture post-pandemic.
Though the pandemic has been challenging the resilience with which we have emerged has been admirable. Organizations have been sensing the need to build a design that is not only sustainable but has prioritized speed, flexibility, and adaptability in a short stint. The new organizational design is here to stay and companies who adapt and work differently will not only have their advantages but will also stay ahead of the game.