By The HR Observer and ATD

What do the experts feel about the future of work in light of automation, AI and machine learning? We caught up with a few of our speakers earlier in May this year at ATD Middle East Conference & Exhibition to get their thoughts

Machine learning, artificial intelligence, and augmented reality offer opportunities for organizations to skill and upskill their workforce at a more rapid speed, with higher quality, and in some cases lower cost. Organizations are already seeing these tools pay off. However, we must always remember that these technologies are channels of delivery. Their value contribution is dependent on the decisions made around their use. This is where the L&D professional can help. By knowing all they can know about these tools and how the tools can support the organization, the better positioned the L&D professional will be as a business leader’s trusted advisor. Machine learning and artificial intelligence elevates the need for people who know how adults learn and how best to deliver what they need.
Dr. Patti Phillips, President & CEO, ROI Institute

I believe the Middle East will be one of the leaders of adopting new ways and technologies, as it has
always been. The population is young, and accessibility of technology is not a challenge at all. We should see some pioneering initiatives that will transform the way learning is delivered and consumed across the Middle East, beyond the brick-and-mortar or even the virtual classroom approach.
Sandhya Nagee, Director Talent & Development MENA, Thomson Reuters

The human touch can never be replaced in the L&D world. No matter what, people will also need
people to talk to and relate to. However, L&D can only be enhanced for better learning experience and longer retention with the help of AI, VR, AR, e-learning, and more, in the form of blended learning.
Dinesh N. Chaudhari, Associate Director of L&D, Jumeirah Beach Hotel (Jumeirah Group)

We have to embrace AI learning because this is what the learners of the future expect. AI is being embraced in many industries—think of learning a new medical procedure. It costs less, is more
affordable, and there are apps that can be downloaded on phones that make it super easy to deploy.
Elizabeth Hannah, Senior Manager in ATD Education, ATD, USA