By: Nicola Turner

Maintaining an effective team is incredibly important in today’s world. Promoting team effectiveness can be challenging because each person has their own values, opinions and knowledge, past work experiences, education, prior team experiences and life goals. Nonetheless, understanding your team, facilitating communication, and providing regular feedback sessions could greatly improve the team morale, productivity, and employee retention.

  1. Defining Roles

Defining roles and responsibilities is key which could be discussed initially during a face-to-face meeting and regularly thereafter. These include tasks from the job description as well as unofficial responsibilities that may lie outside the written description; for example if someone is a good organiser they might like to take charge of group activities too. Such unofficial responsibilities should be given based on the individuals’ strengths and should promote development.

  1. Impact of Awareness

Both self-awareness and team awareness are important. Self-awareness refers to understanding your own strengths and weaknesses, it is also important to understand other individuals in your team. This also involves highlighting the importance of individual contributions and establish that their jobs function together to direct the team towards the overall goal.

  1. The Power of Feedback

Feedback is vital and should be consistent and regular. Constructive feedback, including both positive and negative input, should be given in a straightforward manner, it must be accurate and complete, whether given in an informal or a formal context. Take the time to acknowledge employees and do not take good performance for granted.  If employees have reached or exceeded a goal, positive feedback should be given. The sooner they receive your input the more rewarding it will be to them.  Conversely, negative feedback is to create awareness that can lead to correction or improvement in performance. If it is not given in a helpful manner you defeat its purpose.

  1. Communication is Key

Group communication and keeping the team ‘in the loop’ are important, particularly in today’s fast paced and rapidly changing world. Specifically, when group success arises, it should be celebrated. It is important to pick the right time to do it.  Often it is the small gestures, which go a long way; these include celebratory group meetings, sending handwritten notes, taking your team out for lunch.

Communication within an organisation should not be underestimated. Communication can be in the form of defining expectations, actively understanding others working with yourself and through feedback. Studies show that employees with better friendships tend to stay on with their organisation for longer.  It has also been shown that workplace friendships yield greater productivity, perhaps because friends are easier to work with and that there is more on the line.


Nicola Turner currently works at Human Relations Institute in the field of Organisational Psychology with a specific focus on Executive Coaching, Talent Acquisition, Stress Management, Personality Assessment and Onboarding in the Workplace.

Ever since its founding in 1985 in Washington, The Foundation for International Human Relations had been working for assisting people and the common good. In 1993, Human Relations  Institute & Clinics affiliated office to The Foundation For International Human Relation, have been founded in Dubai UAE, as a Clinical, Forensic & Organisational psychological institution, committed to excellence in providing Clinical Psychology, Forensic Psychology, Organisational and Business Psychology, Educational Psychology and Assessments.

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